More and more eSIM card stores for travel are emerging. Some of them are resellers of eSIM cards from providers, there are also intermediaries and some become international virtual mobile operators. On this occasion we have decided to carry out an evaluation of the YeSIM eSIM card store.
In this review we will tell you all the details you need to know about the company and the quality of its services. In addition to our opinion, we carry out a review of the best and worst rated of your eSIM by its users.
What is YeSIM?
YeSIM is an eSIM card store for tourists located in Switzerland. It belongs to the Genesis Group company, a company dedicated to telecommunications and offering technological solutions for international travelers.
It was founded in 2019 as an alternative to avoid extra roaming charges and eliminate the need to search for free WiFi networks abroad. It began covering around 120 countries around the world and operating through an iPhone App.
Today it has expanded the number of countries and services as well as improved the quality of coverage with more local mobile telephone operators in each country.
What data plans does YeSIM offer?
YeSIM offers three types of data plans.
Country plans: these types of eSIM cards only work in one country. They tend to be the cheapest. Ideal for single destination vacation trips.
Regional plans: cover multiple countries. It is common for them to have coverage in countries on the same continent. For example, Europe, Asia, Africa. Sometimes it divides continents into smaller regions such as North America and the South America.
Global plans: offers global coverage, up to 136 countries. It also has global plans with coverage in fewer countries that operate on multiple continents such as America, Europe and Asia.
Regarding the amount of data, YeSIM offers from 3 GB to 20 GB for trips from 7 days to a month. As something different, it also includes prepaid plans with unlimited data to use for 7, 15 and 30 days.
Find out in detail the list of countries along with their plans here.
Where can you get it?
YeSIM services can be obtained through its online store (recommended) or by downloading its apps for iOS and Android.
To get started, you need to register online using an Apple, Google account, or using another email.
Payment methods
YeSIM has various payment methods, in addition to Binance, you can pay with different types of cards. Availability varies by country, including AliPay, Sofort, PayPal, Apple Pay, Google Pay, Visa and Mastercard cards.
What do you receive after the purchase?
After you purchase the eSIM from the YeSIM store you will receive an email with a QR code, you will also find that code when you log in to your YeSIM account. The code is the installer that allows you to download the eSIM to your smartphone.
In case you have problems with the QR code, YeSIM also sends you the SM-DP+ address in the email, which allows you to start the eSIM installer manually.
The services it offers
In recent months, YeSIM has expanded and improved its services. It currently has the following:
Mobile data: it is the most popular service of the YeSIM eSIM. It allows you to connect to the internet around the world. It is available by countries, regions and also has a global plan that has coverage in 136 countries.
Virtual mobile phone numbers: you can get a mobile phone number from the USA, Canada, the Netherlands and Israel. This option is ideal for receiving SMS and creating WhatsApp, Instagram, Tinder, Tiktok, Google, etc. accounts. It is worth clarifying that this number is only used to receive SMS.
Top Up: in case you run out of data or days of use of the eSIM, you can extend them without having to install another eSIM.
Quick Installer: This feature is available within the app. Allows you to start the eSIM installation without scanning the QR code or entering the SM-DP+ address.
YeSIM eSIM Service Quality
Up to this point we have evaluated aspects aimed at the ease of obtaining the YeSIM eSIM. Now we will review the quality of the service in terms of coverage, customer service and use of the eSIM.
Coverage
YeSIM has coverage in more than 146 countries around the world. Among the browsing speeds it offers are 4G, LTE and 5G. Availability varies depending on the type of country you travel to.
Generally, in developing countries such as Latin America and Africa, the speed can reach 3G in areas far from cities. However, in important tourist countries such as the USA, Spain, France, Turkey, Germany, Japan, etc., you will be able to browse in LTE and 5G.
YeSIM stands out for its coverage, for that reason you can connect to multiple mobile networks in the country you travel to. In some of them you have the possibility to choose between eight mobile phone companies. For example, if you travel to the US you can connect to AT&T, T-Mobile and Verizon networks.
Customer service and support
An important aspect to take into account when purchasing a product or service is the attention after the purchase. To cover this point, YeSIM has a customer service through a FAQ section and live chat.
In the FAQs section you find answer questions about data plans, solve problems with the eSIM, help with payments and account information.
If you cannot resolve your question or problem, you can start the chat located at the bottom right, where agents are available from 8:00 to 00:00 UTC+3. You can also write to the email: [email protected]. or make a new request.
Ease of installation and activation
The YeSIM eSIM can be installed via a QR code, manually and directly from its application. Each of these methods has a number of advantages and disadvantages.
If you choose installation via QR code, you must have another device to view it or save the image first in your smartphone gallery before starting the process.
In the case of manual installation, it is recommended to copy and paste the SM-DP+ address, this way you avoid making mistakes when writing.
Finally, to use the direct installation you must install the YeSIM app and locate the function within it.
YeSIM: Pros and Cons
Taking into account our experience and the evaluation of other companies, below we leave you the advantages and disadvantages of the YeSIM eSIM.
Pros
- Offers plans with unlimited data.
- It has a customer service with quick response during business hours.
- Coverage in more than 140 destinations around the world.
- It offers a global eSIM that covers 136 countries.
- It has network coverage from multiple mobile operators.
- Various payment methods.
Cons
- During some hours of the day customer service may be out of service.
- Includes only one currency (euros) in payments.
Customer reviews
YeSIM has a score of 4.4 in the App Store, 4.0 in the Google Play store and 3.7 in Trustpilot. Below we leave you a summary of the best and worst rated of your eSIM.
The best rated
- Fast customer service.
- Easy to use.
- Affordable prices.
The worst rated
- The 1 GB daily limit on unlimited data.
- Coverage failures in some areas.
In this way we conclude this evaluation of the YeSIM eSIM. If you have an experience to share, let us know in the comments!
